Click on “BOOK NOW” on the top right hand side then read our description on available tours (individual seats/public tour or private tour) decide which one you’d like to do and click the big blue button of which tour you’d like, that’ll bring you to our calendar of available time slots – pick which date and time you’d like then fill in your information/card and you are all booked.
The Sunny Cycle Company provides a driver/safety supervisor who controls the braking, steering, and safety of all the riders.
A height of 4’9” is required to reach the peddles. If you have a passenger under the age of 21, then you must notify the Sunny Cycle in advance. All passengers under the age of 18 years old must have a liability waiver signed by a parent or guardian. Each cycle seat has a weight restriction 300 pounds. Kids are allowed on board accompanied by a parent and they have to sit on the bench seat.
The Sunny Cycle has the ability to operate under most weather conditions and will do so using reasonable judgment. If the weather is such that we do not think a tour is appropriate, we will work with you to reschedule or offer a future credit.
Our average speed is approximately 5-8 mph on level payment.
Water is encouraged to be brought with you. During the two-hour tour we will be stopping at bars/restaurants so there will be opportunities to get food/drinks but they are NOT allowed on the Sunny Cycle.
*ALCOHOL IS NOT ALLOWED ON THE CYCLE
Contact us to secure your booking.
We operate 7 days a week. Our usual tour times are from 10am to 8:30pm – we can start earlier upon request.
No, 10 out of 14 passengers have the option to Pedal. The pedaling riders enjoy a light, fun, and novel experience while helping propel the bike through downtown Palm Springs. The Sunny Cycle is equipped with an electric motor that assists with the pedal power to propel the bike.
The Sunny Cycle is committed to complying with the guidelines set forth by the City of Palm Springs. Our staff will provide the necessary updated information to our customers.
Riders under 18 years of age are allowed, however, a legal guardian must be present to sign the waiver of liability and must also be participating on the tour. Riders under 18 are not permitted to ride on the 6:30pm ride. Everyone must wear a seat belt.
Yes, we do welcome dogs on the Sunny Cycle. We do require that you notify us in advance and receive approval from our staff. The dog must be 25 pounds or less and be leashed at all times. We highly encourage you to bring a portable kennel for safety while we are moving. The dog can not be seated or held on a bicycle seat.
Yes, you can! The Sunny Cycle has participated in many events, music videos, tv shows, modernism week tours, shuttle services, team building, tv commercials, etc. Contact us for more details!
We want you to experience the Sunny Cycle in Palm Springs! The responsibility of rescheduling the ride rests with the individual booking the ride.
Full refunds (except for credit card and booking fees) will be issued for cancellations made at least 31 days or more.
For cancellations made 30 days or less, we will give you a rain check and work with you to reschedule to a later date/time. The rain check does not expire, however, we only permit one rescheduled date on an original booking. There will be no refunds if you can’t reschedule.
No refunds or rain checks of any kind will be given for cancellations within 7 days of a scheduled tour.
When will I get my order?
Usually, it takes 3 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location but can be estimated in 3–6 business days.
Where will my order ship from?
We work with an on-demand order fulfillment company with facilities in Detroit, Michigan.
My order should be here by now, but I still don’t have it. What should I do
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn’t left at the post office or at you neighbors, get in touch with us at sunnycycleps@gmail.com with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but
shipping will be at your own cost.
How are your products made?
All our products are specially made to order by the manufacturing company we work with located in Michigan. Once you place an order your product will usually take 3 days to produce and then shipped out to you through standard shipping which is an estimated time frame of 3-6 days
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at sunnycycleps@gmail.com
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at sunnycycleps@gmail.com within a weeks’ time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
What’s your return policy?
We don’t offer returns and exchanges due to our “made to order” process, but if there’s something wrong with your order, please let us know by contacting us at sunnycycleps@gmail.com
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at sunnycycleps@gmail.com with photos of wrong/damaged items and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section.
Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at sunnycycleps@gmail.com within a week of receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue refund!
Call us for a quicker response 760-567-4875, or email for specific questions and requests.
Want to become a partner with us? We have unique partnership opportunities available. The Sunny Cycle business is dedicated to fostering partnerships and collaborations to mutually enhance our businesses.
For more information contact Jen Banford at banfordjen@gmail.com
